Refund policy

Effective: October 31, 2026

Morrow Systems, LLC sells PDF Flattener as a digital product. Nothing is shipped, so shipping and physical return policies do not apply. The free version costs nothing and needs no refund.

All sales are final

All sales of the PDF Flattener paid license are final. We offer no refunds, for any reason, once a purchase is complete. The paid license is $20.00 USD, charged once.

Try before you buy

The free version of PDF Flattener lets you process up to 3 documents, each up to 5 pages, at no cost. We encourage you to use it to confirm that PDF Flattener works for you before you buy the paid license.

Billing problems

If you were charged more than once for the same purchase, or you were charged and did not receive your download link, email support@morrowsystems.net with the email address used to purchase. We respond within 3 business days and will correct our own billing or delivery errors.

Disputes

Please contact us before disputing a charge with your bank or card issuer, so that we can try to resolve the problem directly.